What’s your cancellation and re-booking policy?

If you are unable to keep your appointment, please call us within 24 hours to avoid a 50% cancellation fee.

What hours are you open?

To cater to the busy work-life schedules we offer lunchtime and after hours appointments. Booking is essential and there is usually space for urgent conditions. 

Monday 11:00 am - 7:00 pm
Tuesday 11:00 am - 7:00 pm
Wednesday 11:00 am - 7:00 pm
Thursday 11:00 am - 7:00 pm
Friday 11:00 am - 7:00 pm

How do I find you?

The concierges will help direct you to our Suite - 138 on the 1st floor of 1 Queens Rd. The St Kilda Road Towers  are well situated at the junction of St Kilda Road, Kingsway, Queens Rd - just opposite where Toorak Rd flows into St Kilda Road.

If you are coming out from the city by Tram, hop off at Tram stop 22.

If you are departing the city and coming by car, you can enter Queen's Rd by turning left off Kingsway. Or if you are coming down Toorak Rd, turn right in the far right lane at the end of Toorak, then veer to the 2nd lane from the right (to the right of the green bike lane) and continue along St Kilda Rd, keeping to the left and looking for the first left hand turn into Bowen Crescent. Once in Bowen Crescent you can use the ACE carpark on the right - which is free for the first 30mins or you can take 2nd Left into Queen's Rd.  Metered on street parking (1 Hour) is available as well as a Wilson's undercover carpark.

What do you Charge?

For our most up to date price list please visit our prices page

Do you offer packages or promotions?

Multiple Practitioners or Multiple Patients
We offer a $25 discount to anyone who sees 2 of our practitioners on the same day or books in for 2 patients at the same time and are paying together.
For Example:
If you have acupuncture and counselling on the same day - this discount applies.
Or acupuncture with Warwick and qigong tuition with Therese - this would apply also.
And if you and your partner come in for back to back sessions and are paying together, this discount also applies.

*Please note, no discount or offer can be used in conjunction with any other offer

Do I need to remove clothing?

Acupuncturists have a lot of choice when it comes to choosing which points to use for any condition. Here at ACE we tend to choose points on the limbs or head and not so much on the torso. If disrobing is an issue, please let us know so that we can arrange ultra discreet procedures -which can include having a female present in the room during the consultation.