What’s your cancellation and re-booking policy?

If you are unable to keep your appointment, please call us within 24 hours to avoid a 50% cancellation fee.


What hours are you open?

To cater to the busy work-life schedules we offer lunchtime and after hours appointments. Booking is essential and there is usually space for urgent conditions. 

Monday 2:00 pm - 7:00 pm
Tuesday 11:00 am - 7:00 pm
Wednesday 8:00 am - 8:00 pm
Thursday 8:00 am - 9:00 pm
Saturday 2:00pm - 5:00 pm

How do I find you?

We're now located in the Asian Pacific House Building on St Kilda Road. It's the Building with the 2 lions out the front of it. There is a digital touchscreen display in the lobby, but if you go straight to the elevators to Level 4 you will find us midway down the corridor at Suite 404.

If you are coming out from the city by Tram, hop off at Tram stop 22.

If you're driving, there is often parking on St Kilda Rd, depending on the time of day. Or there are a few Wilsons underground parking companies nearby.


What do you Charge?

For our most up to date price list please visit our prices page


Do you offer packages or promotions?

Multiple Practitioners or Multiple Patients
We offer a $25 discount to anyone who sees 2 of our practitioners on the same day or books in for 2 patients at the same time and are paying together.
For Example:
If you have acupuncture and counselling on the same day - this discount applies.
Or acupuncture with Warwick and qigong tuition with Therese - this would apply also.
And if you and your partner come in for back to back sessions and are paying together, this discount also applies.

*Please note, no discount or offer can be used in conjunction with any other offer


Do I need to remove clothing?

Acupuncturists have a lot of choice when it comes to choosing which points to use for any condition. Here at ACE we tend to choose points on the limbs or head and not so much on the torso. If disrobing is an issue, please let us know so that we can arrange ultra discreet procedures -which can include having a female present in the room during the consultation.